GIORGIO

GIORGIO RATTI

UX Designer & Engineer

ABOUT ME

Hello,

I am Giorgio, I come from Italy but I am currently based in Lugano, Switzerland where I worked for different company in different fields. I am an UX designer and an engineer who is interested in how design can affect people’s behavior and also how technology can influence people’s behavior, and how design and technology can be used to improve people’s lives. I enjoy to sensitize people on sustainability and health issues. My aim is to design for outcomes, not just making beautiful stuff. How? Understanding people, undertaking new challenges and thinking beyond boundaries.

 

  • Date of birth
    June 18th 1986
  • Languages
    Italian, English, German
  • Hobbies
    Swimming, Tennis, Ski, Music, Cooking, Travel, Reading
  • Interest
    Design Thinking
, UX, 
Digital Strategy
, IxD

My academic and professional career reflect my work philosophy. In Milan, I got a Bachelor degree in Informatic Engineering from Politecnico of Milano. In 2011 I moved first to London (UK) to refine my English and then to Lugano (Switzerland), where I  completed a Master degree in Management and Informatics at USI. While there, I also won an Erasmus scholarship to attend the Ludwig Maximilian University in Monaco (Germany). I then worked for the University of Lugano and several companies till 2019, when I completed a Master of Science in Advanced Studies in Interaction Design SUPSI – Professional University School of Italian Switzerland.

Contact Me RESUME

PORTFOLIO


WHAT CAN I DO

Web Design

Responsive Web Development
Wordpress CMS
Ecommerce

Design & User Experience

Information architecture
Wireframing & Sketches & Storytelling
User Journey & Ecosystemap
Mobile user interface design

User research

User interview
Usability testing
Contextual inquiry
Heuristic and expert analysis evaluation
A/B Testing

Product, Service and Experience design

Interaction design
Experience design
Business model canvas
Human centered design
Contextual research
Development & Prototyping


EXPERIENCE

Service Designer - Frog Design Milano - DesignWanted, Milano(IT) - Lugano (CH)

03.2019 -04.2019

UX Designer - Netcomm Suisse - Todo Design, Lugano (CH)

01.2019 -02.2019

In collaboration with Todo Design Agency, my team and I worked on a project for Netcomm Suisse, who required the designing of an advanced solution to be positioned in a specific environment. The client goal was creating an innovative hub in Ticino with the aim to have a physical place where company, suppliers, brand , institutions, university take place with same interest and needs. The requirements were designing an innovative way to experiencing the new space as well as designing and delivering a new way to promote it to the target users.

  • Field research, Benchmark research , Competitive analysis
  • Ideation, concept definition and brand identity analysis
  • Prototyping
  • Financial Advisor - Swiss Life Select , Bioggio (CH)

    09.2017 -06.2018

    Private financial strategy – Insurance – Savings – Dwelling and mortgage – Retirement Prospect – Investements – Finance Coaching

    Sales Consultant - PaloAlto SA , Lugano (CH)

    09.2016 - 08.2017

    • Sales opportunities analysis and development for printing solutions, big visual pad and document management and digital archiving system(DMS)
    • Strategic consulting of DMS Services (Document Management System)
    • Management and analysis of digitalization projects in collaboration with the technical team and DMS specialists
    • Evaluation and analysis of company process with the aim to find where’s possible to automate and optimizing the working flow
    Freelance Web Designer - Lugano (CH)

    01.2016 – 09.2018

    Software Engineering Intern - Appway SA - Chiasso (CH)

    04.2015 - 12.2015

    Projects collaboration: HSBC/Appway – Investec/Appway

    • New client acquisition processes analysis (Know your customer, Suitability, Risk Assessment)
    • Process development for client on boarding (Global Private Banking)
    • Documents management for opening bank account transactions
    • Business rules implementation and enhancement for clients’ data collection
    • Front-end layout development and dynamic document implementation
    • Bug fixing and testing
    Project and research assistant - Università della Svizzera Italiana, Lugano (CH)

    05.2014 - 04.2015

    I worked for the Institute for Public Communication (ICP) within the BeCHANGE research group

      • Persuasive technology expert and researcher
      • Collaboration management and support for social marketing projects
      • Analysis and strategies application for health behavior change
      • Web Site Design (WordPress, HTML, JS and CSS)
      • Projects portfolio: www.add4hcomm.info – sinc.usi.ch
    Teaching assistant - Università della Svizzera Italiana, Lugano (CH)

    05.2014 - 04.2015

    I worked as teaching assistant to the “Social media communication for sustainable behavior” course, offered by the Faculty of Communication at Universita’ della Svizzera italiana.
    My duties as teaching assistant were to develop presentation/classes (bachelor level). This experience gave me the possibility to learn a lot about the teaching process, and also to deepen my knowledge of the communication strategies applied on social media and social networks, with the aim to influence people’s attitudes and behaviors regarding health and environmental issues. Some of the presentations that I developed were focused, for instance, on healthy food consumption or deforestation.

    Scientific collaborator - Università della Svizzera Italiana, Lugano (CH)

    07.2013 - 02.2014

    I worked for the Computational Science Institute (ICS) as scientific collaborator. The project I worked on was in collaboration with the hospital of Cologne and it was coordinated by Prof. Krause. My task was to recreate a virtual 3D visualization of the vertebras surgically modified. I used two softwares for this purpose: AMIRA, and Cubit for the creation of 3D visualizations derived from the X-ray images of post and pre operation patients provided by the hospital. The goal was making simulations to understand the effects of the surgical operations performed, to ultimately solve a problem named spinal stenosis, helping physicians’ job, people’s understanding and hospital costs.


    EDUCATION

    Master of Advanced Studies in Interaction design

    2018-2019 - Scuola universitaria professionale della Svizzera italiana (SUPSI), Lugano (CH)

    Master of Science in Management & Informatics

    2011-2014 - Università della Svizzera italiana (USI), Lugano (CH)

    Erasmus program

    2012-2013 - Ludwig Maximilians Universität – Faculty of Business Administration, Munich (DE)

    Bachelor of Science in Informatics Engineering

    2005-2010 - Polytechnic of Milan – Faculty of Informatics Engineering, Milano (IT)


    PORTFOLIO

    • All
    • Academy
    • Company Website
    • Interaction design
    • Old works
    • Personal Website
    • Thesis
    • Workshop
    • Be part of the cluster
      Be part of the cluster
    • Wanted.Buy app
      Wanted.Buy app
    • EnviBot
      EnviBot
    • Wanted.Buy
      Wanted.Buy
    • Messy Clock
      Messy Clock
    • Cluster
      Cluster
    • Talki
      Talki
    • Rock Paper Scissors
      Rock Paper Scissors
    • Froody
      Froody
    • Silu
      Silu
    • Sviluppo di componenti di mash- up per l'analisi del sentiment
      Sviluppo di componenti di mash- up per l'analisi del sentiment
    • Candele creative IMR
      Candele creative IMR
    • The Social Value of Time: USIT-Banks
      The Social Value of Time: USIT-Banks
    • USI Sinc Incubator
      USI Sinc Incubator
    • Osteria al Furmighin
      Osteria al Furmighin
    • Antares service
      Antares service
    • Add for health communication framework
      Add for health communication framework
    • Aurora Occa Personal WebSite
      Aurora Occa Personal WebSite
    • Garfa consulting
      Garfa consulting

    CONTACT

    Please stay in touch…and follow me!

    • Phone
      0789424907
    • E-mail
      giorgio.ratti18@gmail.com
    • Address
      Lugano, Switzerland

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