GIORGIO

GIORGIO RATTI

Interaction Designer & Engineer

ABOUT ME

Hello,

Hello, I’m Giorgio, originally from Monza, Italy, a city known for its rich history, the renowned Formula 1 circuit, and the sprawling enclosed park. I spent my formative years in this vibrant place.

My journey took me to Lugano, Switzerland, where I resided for nearly nine years while completing my studies. During that time, I explored various career paths and gained diverse experiences. My initial foray was with the University of Lugano, where I honed my skills and set the stage for my professional trajectory. However, my innate curiosity and passion for new challenges led me to transition into the financial and technology services sector.

In a recent role, I served as a UX designer at Experientia Srl International, an independent UX research and service design agency located in Turin. This experience allowed me to immerse myself in the world of user experience, further expanding my skill set.

Additionally, I assumed the roles of Project Manager and UX Designer at a small software house in Lecco. Here, I had the privilege of managing a dedicated team of developers across diverse projects. From complex ERP API development to crafting intuitive internal software interfaces and web platforms, I thrived on delivering innovative solutions. I also ventured into mobile app design, working on both Android and iOS platforms, which added depth to my skill portfolio.

At present, I’ve found my home at Cerved Group in San Donato. Cerved is a prominent Information Provider in Italy and a key player among European rating agencies. Our recent acquisition by IoN, a global financial software and data firm, has opened exciting new horizons. In my current capacity, I wear multiple hats as a Product Owner and UX Designer. Here at Cerved, our mission is to empower businesses, banks, institutions, and individuals by providing invaluable insights to mitigate risk and drive sustainable growth.

My journey began with a foundation in computer engineering, but my path meandered through management and technology, ultimately leading me to become an Interaction Designer. I have a keen interest in how design can influence human behavior and how technology can be harnessed to improve lives. My professional evolution reflects my commitment to exploring the dynamic intersection of design, technology, and human interaction.

As I look ahead, my focus remains on embracing new challenges, fostering innovation, and making a positive impact through design and technology. Thank you for allowing me to share a glimpse of my journey with you.

  • Date of birth
    June 18th 1986
  • Languages
    Italian, English, German
  • Hobbies
    Swimming, Tennis, Ski, Music, Cooking, Travel, Reading
  • Interest
    Social Innovation, UX, AI, IoT products

My academic and professional career reflect my work philosophy. In Milan, I got a Bachelor degree in Informatic Engineering from Politecnico of Milano. In 2011 I moved first to London (UK) to refine my English and then to Lugano (Switzerland), where I  completed a Master degree in Management and Informatics at USI. While there, I also won an Erasmus scholarship to attend the Ludwig Maximilian University in Monaco (Germany). I then worked for the University of Lugano and several companies till 2019, when I completed a Master of Science in Advanced Studies in Interaction Design SUPSI – Professional University School of Italian Switzerland.

Contact Me

RESUME


WHAT CAN I DO

Web Design

Responsive Web Development (HTML,CSS,JS)
Web design (Bootstrap)
Wordpress CMS
Ecommerce

Design & User Experience

Information architecture
Wireframing & Sketches & Storytelling
User Journey & Ecosystemap
Mobile user interface design

User research

User interview
Usability testing
Contextual inquiry
Heuristic and expert analysis evaluation
A/B Testing

Product, Service and Experience design

Interaction design
Experience design
Business model canvas
Human centered design
Contextual research
Development & Prototyping


EXPERIENCE

PO & UX designer - Cerved Group Spa , Milano (IT)

05.2021 -presente

PM & UX designer - Complic , Lecco (IT)

11.2020 -04.2021

UX designer - Experientia Srl , Torino (IT)

02.2020 -08.2020

CTO - Beregos SA , Lugano (CH)

09.2019 -present

www.beregos.com

Service Designer - Frog Design Milano - DesignWanted, Milano(IT) - Lugano (CH)

03.2019 -04.2019

UX Designer - Netcomm Suisse - Todo Design, Lugano (CH)

01.2019 -02.2019

In collaboration with Todo Design Agency, my team and I worked on a project for Netcomm Suisse, who required the designing of an advanced solution to be positioned in a specific environment. The client goal was creating an innovative hub in Ticino with the aim to have a physical place where company, suppliers, brand , institutions, university take place with same interest and needs. The requirements were designing an innovative way to experiencing the new space as well as designing and delivering a new way to promote it to the target users.

  • Field research, Benchmark research , Competitive analysis
  • Ideation, concept definition and brand identity analysis
  • Prototyping
Financial Advisor - Swiss Life Select , Bioggio (CH)

09.2017 -06.2018

Private financial strategy – Insurance – Savings – Dwelling and mortgage – Retirement Prospect – Investements – Finance Coaching

Sales Consultant - PaloAlto SA , Lugano (CH)

09.2016 - 08.2017

  • Sales opportunities analysis and development for printing solutions, big visual pad and document management and digital archiving system(DMS)
  • Strategic consulting of DMS Services (Document Management System)
  • Management and analysis of digitalization projects in collaboration with the technical team and DMS specialists
  • Evaluation and analysis of company process with the aim to find where’s possible to automate and optimizing the working flow
Web Designer & Consultant - DigitalKite - Lugano (CH)

01.2016 – 09.2018

Software Engineering Intern - Appway SA - Chiasso (CH)

04.2015 - 12.2015

Projects collaboration: HSBC/Appway – Investec/Appway

  • New client acquisition processes analysis (Know your customer, Suitability, Risk Assessment)
  • Process development for client on boarding (Global Private Banking)
  • Documents management for opening bank account transactions
  • Business rules implementation and enhancement for clients’ data collection
  • Front-end layout development and dynamic document implementation
  • Bug fixing and testing
Project and research assistant - Università della Svizzera Italiana, Lugano (CH)

05.2014 - 04.2015

I worked for the Institute for Public Communication (ICP) within the BeCHANGE research group

    • Persuasive technology expert and researcher
    • Collaboration management and support for social marketing projects
    • Analysis and strategies application for health behavior change
    • Web Site Design (WordPress, HTML, JS and CSS)
    • Projects portfolio: www.add4hcomm.info – sinc.usi.ch
Teaching assistant - Università della Svizzera Italiana, Lugano (CH)

05.2014 - 04.2015

I worked as teaching assistant to the “Social media communication for sustainable behavior” course, offered by the Faculty of Communication at Universita’ della Svizzera italiana.
My duties as teaching assistant were to develop presentation/classes (bachelor level). This experience gave me the possibility to learn a lot about the teaching process, and also to deepen my knowledge of the communication strategies applied on social media and social networks, with the aim to influence people’s attitudes and behaviors regarding health and environmental issues. Some of the presentations that I developed were focused, for instance, on healthy food consumption or deforestation.

Scientific collaborator - Università della Svizzera Italiana, Lugano (CH)

07.2013 - 02.2014

I worked for the Computational Science Institute (ICS) as scientific collaborator. The project I worked on was in collaboration with the hospital of Cologne and it was coordinated by Prof. Krause. My task was to recreate a virtual 3D visualization of the vertebras surgically modified. I used two softwares for this purpose: AMIRA, and Cubit for the creation of 3D visualizations derived from the X-ray images of post and pre operation patients provided by the hospital. The goal was making simulations to understand the effects of the surgical operations performed, to ultimately solve a problem named spinal stenosis, helping physicians’ job, people’s understanding and hospital costs.


EDUCATION

Master of Advanced Studies in Interaction design

2018-2019  - Scuola universitaria professionale della Svizzera italiana (SUPSI), Lugano (CH)

Master of Science in Management & Informatics

2011-2014 - Università della Svizzera italiana (USI), Lugano (CH)

Erasmus program

2012-2013 - Ludwig Maximilians Universität – Faculty of Business Administration, Munich (DE)

Bachelor of Science in Informatics Engineering

2005-2010 - Polytechnic of Milan – Faculty of Informatics Engineering, Milano (IT)


PORTFOLIO

  • All
  • Academy
  • Interaction design
  • Personal Website
  • Thesis
  • Workshop
  • Be part of the cluster
    Be part of the cluster
  • Wanted.Buy app
    Wanted.Buy app
  • EnviBot
    EnviBot
  • Wanted.Buy
    Wanted.Buy
  • Messy Clock
    Messy Clock
  • Cluster
    Cluster
  • Talki
    Talki
  • Rock Paper Scissors
    Rock Paper Scissors
  • Froody
    Froody
  • Silu
    Silu
  • Sviluppo di componenti di mash- up per l'analisi del sentiment
    Sviluppo di componenti di mash- up per l'analisi del sentiment
  • The Social Value of Time: USIT-Banks
    The Social Value of Time: USIT-Banks
  • Aurora Occa Personal WebSite
    Aurora Occa Personal WebSite

CONTACT

Please stay in touch…and follow me!

  • E-mail
    giorgioratti.designer@gmail.com
  • Address
    Monza, Italy